Privacy Policy

Disclaimer

Janellisse Inc. (“Janellisse”) collects important customer information to enhance and personalize your shopping experience. This information allows us to communicate with our customers about our products, services, and promotions.

The privacy policy (the “Privacy Policy”) described below covers the entire Janellisse website (“the Site,” “we,” “us,” or “our”). Phrases such as “you,” “your,” and other similar expressions refer to our customers or the specific users of this Site. By visiting and using the Site, you accept the practices described in this Privacy Policy.

Collected Information

When you place an order, submit your account information or participate in Janellisse promotions or surveys, our Site collects your personal information, such as your name, e-mail address, mailing address, and payment information (credit card numbers and banking accounts). Janellisse will use your information collected online to process and fulfill your order. Additionally, your e-mail address may be collected at various points within the Site (including when you place an order with us) so that we can send you any necessary e-mail messages related to your order, such as order and shipping confirmations.

In addition, we maintain a record of your purchase history, product interests, and whatever other membership details that might enable us to improve your shopping experience. Analytics such as Site use and traffic patterns are also considered to help us improve the design of our website, the products we make, and the exclusive services we offer. At Janellisse, we understand that we must maintain and use customer information responsibly.

The information collected is used to fulfill your orders, send transactional correspondence, plan our assortment, respond to customer inquiries, send you e-newsletters, send you marketing and promotional communications, respond to questions or feedback, improve our website and marketing efforts, conduct research, display content based on your preferences. We may also use this information to enable reviews of our products.

Our Site uses cookies to help keep track of items you put in your shopping cart and to tell us whether you have visited our Site in the past. This allows visitors to our Site to maintain shopping carts between visits. We also use cookies as the location to trigger abandoned cart messages.

Please note: You are not required to submit any information to our Site. However, without providing the requested information, you may be unable to access certain features of our Site, including placing an order 

Additional Means of Obtaining Information

Cookies

As you navigate our site, your preferences are remembered through the temporary use of “session” cookies. Cookies enable our systems to gather information about your browser and monitor the navigational patterns you take while browsing the site. We may also use technologies such as our cookies to provide you with enhanced online display advertising tailored to your interests. Site users can accept or disable cookies at any time through their browsers. If you disable your cookies, your user experience may be limited.

Site Statistics

Web data is collected to monitor user trends on our Site. Analytical data such as hits to our server, traffic patterns, and page views show us where our audience is coming from and how they interact with us online. This type of collected information does not personally identify specific Site users. This data may be aggregated with similar data from other users to help us improve Janellisse products, services, and our overall Site experience.

Marketing Communications Choice and Opt-Out

We intend to communicate with you only if you want to be in touch with us. You may opt to stop receiving our email marketing by clicking the unsubscribe link at the bottom of these emails or by contacting us via email: hello@janellisse.com

We reserve the right to retain any personal information reasonably necessary to appropriately document our business activities for archival and record retention purposes to the extent permitted by law. We will store personal information for as long as reasonably necessary for the purposes described in this Privacy Policy. You have the right to request deletion and erasure of your personal information by us. We will use commercially reasonable efforts to honor your request where required by law, but please note that we may be required to keep such information and not delete/erase it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete/erase any information, it will be deleted/erased from the active database but may remain in our archives. We may also retain your information for fraud or similar purposes. 

California Privacy Rights

According to Section 1798.83 of the California Civil Code, residents of California can obtain certain information about the types of Personal Information that companies with whom they have an established business relationship have shared with third parties for direct marketing purposes during the proceeding calendar year. In particular, the law provides that companies must inform consumers about the categories of Personal Information that have been shared with third parties, the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties. To request a copy of the information disclosure provided by Janellisse under Section 1798.83 of the California Civil Code, please contact us via email to hello@janellisse.com

Age Requirement

Janellisse.com is intended for users who are 18 years of age and older. If you are under 18, you are not permitted to submit any personal information to us.

Security

We employ top physical, electronic, and administrative safety measures to assist us in protecting your personal information and credit card data. These safeguards help us prevent fraud and unauthorized access and maintain data accuracy. In addition, we use professionally reasonable efforts to block access to your personal information from Janellisse employees and corporate partners to ensure your personal information is always kept safe.